Due to a large increase in the hacking attacks on our site and websites in general, increased security measures have been implemented for our protection and yours. If you are experiencing difficulty in logging in, please use the “Forgot Password” feature on the login page to reset your password. This will cause an email containing a link to reset the pw to be sent to you. Please follow the link and reset the pw as requested, and you should now find yourself to be logged in. Check the message in the upper right corner to see if it shows your name (or click on My Account, where you should see your name after Hello). Do not log out and then try to log in, as you may then have to repeat the process of resetting the pw. We apologize for this inconvenience and hope to have a better way of verifying the email address in the future.
By popular demand, Hanford Mead now offers free standard shipping on retail-priced orders of $75 or more shipped to within the U.S. Qualifying orders should see this option pre-checked in the shipping section on the checkout page, however please check carefully that this option appears and is properly checked before completing your order, as we are not able to apply the credit after the order has been placed. Other shipping options will also appear, and you can check one of these to obtain expedited shipping.
Free shipping is available only on retail-priced orders. We are sorry that we are not able to provide free shipping on discounted orders.